Restore/Migration failed

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  • #213756
    Michael
    Participant

    Hi, I started a backup and migration in a new site, but the migration was not 100 % – some datas were not transmitted…what do I have to do? Here is the log:
    0000.005 () Opened log file at time: Sun, 11 Jun 2017 16:41:30 +0000 on https://breskens.breskens-online.de
    0000.005 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.13.4.21 WP: 4.8 PHP: 7.0.19 (cgi-fcgi, Linux info 3.0 #1337 SMP Tue Jan 01 00:00:00 CEST 2000 all GNU/Linux) MySQL: 5.5.55 WPLANG: de_DE Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 268435456 (used: 69.8M | 72M) multisite: N openssl: OpenSSL 1.0.1t 3 May 2016 mcrypt: Y LANG: ZipArchive::addFile: Y
    0000.005 () Free space on disk containing Updraft’s temporary directory: 444360.6 MB
    0000.006 () Restore job started. Entities to restore: uploads, others. Restore options: {“updraft_restorer_replacesiteurl”:false,”updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false}
    0000.028 () Entity: uploads
    0000.028 () restore_backup(backup_file=backup_2017-06-11-1309_CadzandBad_cf2874102b27-uploads26.zip, type=uploads, info=a:2:{s:4:”path”;s:74:”/homepages/16/d254593094/htdocs/clickandbuilds/breskens/wp-content/uploads”;s:11:”description”;s:7:”Uploads”;}, last_one=)
    0000.029 () Entpacke Sicherung… (backup_2017-06-11-1309_CadzandBad_cf2874102b27-uploads26.zip, 97.9 Mb)
    0003.327 () Error message: Die Datei konnte nicht kopiert werden.
    0003.327 () Error data (copy_failed_ziparchive): uploads/2017/02/knokke_strandloop_2016_2-100×70.jpg
    0003.328 () Restore failed…
    0003.328 () Error message: Die Datei konnte nicht kopiert werden.
    0003.328 () Error data (copy_failed_ziparchive): uploads/2017/02/knokke_strandloop_2016_2-100×70.jpg
    0003.328 () Restore failed

    Thanks for your support,
    kinde regards from Germany
    Michael

    #213834
    Bryle Crodua
    Moderator

    Hi Michael,

    “0003.328 () Error message: The file could not be copied.”

    The error indicates that there is a file permissions issue. Make sure that WordPress (and so UpdraftPlus), has the correct permissions to write to that directory.

    The following article on Smashing Magazine is a good guide on the necessary file permissions for WordPress:

    Proper WordPress Filesystem Permissions And Ownerships

    Best Wishes,
    Bryle

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