Restoring backup failed

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  • This topic has 2 replies, 2 voices, and was last updated 5 months ago by Bryle Crodua.
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  • July 18, 2024 at 3:10 pm #2185176
    Marketing Wellington-Altus
    Participant

    I attempted to restore a backup on the staging environment of a multisite network with over 100 subsites. However, after the restoration, the websites are not loading styles or images. The restoration progress shows green checkmarks for everything except ‘Others’ and ‘Cleaning’.

    July 18, 2024 at 3:11 pm #2185178
    Marketing Wellington-Altus
    Participant
    This reply has been marked as moderator-only.
    July 22, 2024 at 7:41 am #2188225
    Bryle Crodua
    Moderator

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the restoration log?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    You can send the log file as an attachment or copy the contents into an online tool (such as http://pastebin.com/ )

    Best Wishes,
    Bryle

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