Settings Won't Save

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  • #291778
    bryant
    Participant

    I recently migrated my site from AWS hosting to Siteground. After moving to the new hosting platform, I can’t get Updraft settings to save. I’m trying to reconfigure Updraft to run a daily backup and save the files to S3; the same settings I had prior to the migration. However, when I click the save settings button nothing happens. I don’t even get a spinning icon to say it’s working. It’s like I’m not even clicking it. When I navigate away and come back, none of the settings are saved. What’s not working?

    #291781
    bryant
    Participant

    This is what is shown in Chrome Dev Tools:

    updraftplus-admin.mi…js?ver=2.14.11.24:3 Uncaught TypeError: t.blockUI is not a function
    at HTMLInputElement.<anonymous> (updraftplus-admin.mi…js?ver=2.14.11.24:3)
    at HTMLInputElement.dispatch (load-scripts.php?c=0…lupload&ver=4.9.6:3)
    at HTMLInputElement.r.handle (load-scripts.php?c=0…lupload&ver=4.9.6:3)
    (anonymous) @ updraftplus-admin.mi…js?ver=2.14.11.24:3
    dispatch @ load-scripts.php?c=0…lupload&ver=4.9.6:3
    r.handle @ load-scripts.php?c=0…lupload&ver=4.9.6:3

    #291887
    Bryle Crodua
    Moderator

    Hi,

    Could you try temporarily deactivating the other plugins on your site? Then try to save the settings. Do you still get the same issue?

    Regards,
    Bryle

Viewing 3 posts - 1 through 3 (of 3 total)
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