UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › SFTP/SCP can’t install
- This topic has 8 replies, 2 voices, and was last updated 3 years, 7 months ago by ma5.
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March 10, 2021 at 2:20 pm #1053248ma5Participant
I’m using:
UpdraftPlus : All addons
You’ve got it UpdraftPlus Premium : brings access to all UpdraftPlus add-ons and support.
for several years for several websites (<10)Suddenly some backups no longer works for some pages, individual websites have disappeared from the registration, external backup with SFTP / FTPS add-on is deactivated ???? I can’t register the deleted websites or load SFTP / FTPS add-on, I’m always redirected to the version purchase for 15USD (I am login)
How can I install the SFTP / FTPS add-on?
March 10, 2021 at 2:20 pm #1053249ma5ParticipantThis reply has been marked as moderator-only.March 10, 2021 at 4:09 pm #1053346ma5ParticipantI Installed the Plugin v 2.16.48.0
SFTP / SCP add-on is not available. It is written: SFTP/SCP support is available as an add-on – follow this link (after that I’ve to purchase it)
If I press by “all add-ons” activate it on this site the message appears: Claim not grants you have already used this purchase somewhere else, or your paid version for downloading from updraftplus.com has expired:
– I don’t used this purchase somewhere else !!!
– My updraftplus isn’t expired, i paid it for last for two months !!!Backup is no longer possible on my numerous pages, this is very critical in the event of data loss
What’s the problem ?March 10, 2021 at 4:36 pm #1053377ma5ParticipantThen I deactivated the plugin and changed it again
and signed up for the updraftplus account
The backup only works on one of six websitesWhat is strange is that version 2.16.48.0 is installed on those where it doesn’t work
I want to update, the message “is up to date” appears
I downloaded this version via my account on updraftplus.comversion 2.16.48.25 has this where it works
I have a premium license for 10 websites
Whats wrong ?March 11, 2021 at 12:41 am #1064694Bryle CroduaModeratorHi,
Apologies,
It appears that old/expired licences are stuck on your account.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.Regards,
BryleMarch 11, 2021 at 10:26 am #1065046ma5ParticipantNw it works for all websites, thank you
strange, the last backups were from september 2020 then it stopped, the expiry or renewal of the license was in january 2021March 11, 2021 at 11:36 am #1065102ma5ParticipantI’ve just one more problerm
The SFTP / SCP login does not work on 2 websitesMesage is:
SFTP Einstellungs Testergebnis Fehlgeschlagen : SSH 2 loi;iin failed
PHP event code E_USER_NOTICE: Cannot conned to hostini;i.solnet.dl:22. Error 110. Connection limed oul{line 1201, wp-contenl/plugins/updran:plusNendorlphpsedib/phpsedib/phpsedib /l’lletJSSH2.php)all logins are the same, the directory is different, everything worked before
Whats the problem ?
March 12, 2021 at 12:40 pm #1066191Bryle CroduaModeratorHi,
Can you check if the connection is being blocked by a firewall?
Regards,
BryleMarch 12, 2021 at 1:31 pm #1066260ma5ParticipantI’ve installed 5 webpages on the same webhosting account, Backup with updraftplus work on 3 and not on 2
I checked the SFTP/SCP configuration on alls.
And even tested someone else’s backup directory which works, without success -
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