site migration hangs and doesn't complete

[kat7Participant]

Pretty much what the title says. It worked earlier this afternoon but is not working now. I have tried both restoring everything at once, and restoring things one at a time. I do get the “complete your restoration” button, but that doesn’t work either.

Log file:

0000.003 () Opened log file at time: Sat, 13 Apr 2019 03:23:06 +0000 on https://autumneve.com/dev
0000.003 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.11.1 WP: 5.1.1 PHP: 5.6.40 (cgi-fcgi, Linux c142.lithium.hosting 2.6.32-954.3.5.lve1.4.59.el6.x86_64 #1 SMP Thu Dec 6 05:11:00 EST 2018 x86_64) MySQL: 10.1.38-MariaDB WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 37.9M | 38.3M) multisite: N openssl: OpenSSL 1.0.2k-fips 26 Jan 2017 mcrypt: Y LANG: ZipArchive::addFile: N
0000.070 () Free space on disk containing Updraft’s temporary directory: 928736.4 MB
0000.095 () Restore job started. Entities to restore: plugins. Restore options: {“updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-1}
0000.097 () Entity: plugins
0000.097 () restore_backup(backup_file=backup_2019-04-12-1530_Autumn_Eve_dot_com_Digital_des_f573c8eb4388-plugins.zip, type=plugins, info=a:2:{s:4:”path”;s:49:”/home/autumnev/public_html/dev/wp-content/plugins”;s:11:”description”;s:7:”Plugins”;}, last_one=1)
0000.097 () Unpacking backup… (backup_2019-04-12-1530_Autumn_Eve_dot_com_Digital_des_f573c8eb4388-plugins.zip, 21.6 MB)
0000.098 () Unzipping backup_2019-04-12-1530_Autumn_Eve_dot_com_Digital_des_f573c8eb4388-plugins.zip to /home/autumnev/public_html/dev/wp-content/upgrade/95fc00e2/ using UpdraftPlus_PclZip, starting index 0
0011.166 () Unzip progress: 1002 out of 5874 files (196 KB, plugins/updraftplus/vendor/guzzle/guzzle/src/Guzzle/Batch/composer.json)
0026.548 () Unzip progress: 1139 out of 5874 files (2 MB, plugins/updraftplus/vendor/eher/oauth/src/Eher/OAuth/PlainText.php)
0042.607 () Unzip progress: 1284 out of 5874 files (3.9 MB, plugins/updraftplus/includes/Google/Service/GroupsMigration.php)
0058.639 () Unzip progress: 1419 out of 5874 files (6.6 MB, plugins/updraftplus/vendor/aws/aws-sdk-php/src/Aws/Common/InstanceMetadata/InstanceMetadataClient.php)
0000.002 () Opened log file at time: Sat, 13 Apr 2019 03:26:17 +0000 on https://autumneve.com/dev
0000.002 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.11.1 WP: 5.1.1 PHP: 5.6.40 (cgi-fcgi, Linux c142.lithium.hosting 2.6.32-954.3.5.lve1.4.59.el6.x86_64 #1 SMP Thu Dec 6 05:11:00 EST 2018 x86_64) MySQL: 10.1.38-MariaDB WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 37.9M | 38.3M) multisite: N openssl: OpenSSL 1.0.2k-fips 26 Jan 2017 mcrypt: Y LANG: ZipArchive::addFile: N
0000.061 () Free space on disk containing Updraft’s temporary directory: 928722.6 MB
0000.089 () Restore job started. Entities to restore: plugins. Restore options: {“updraft_encryptionphrase”:””,”updraft_restorer_wpcore_includewpconfig”:false,”updraft_incremental_restore_point”:-1}
0000.090 () Entity: plugins
0000.090 () restore_backup(backup_file=backup_2019-04-12-1530_Autumn_Eve_dot_com_Digital_des_f573c8eb4388-plugins.zip, type=plugins, info=a:2:{s:4:”path”;s:49:”/home/autumnev/public_html/dev/wp-content/plugins”;s:11:”description”;s:7:”Plugins”;}, last_one=1)
0000.090 () Unpacking backup… (backup_2019-04-12-1530_Autumn_Eve_dot_com_Digital_des_f573c8eb4388-plugins.zip, 21.6 MB)
0000.090 () Unpack resumption may be possible: zip_starting_index=1560, last_exists=1, last_size=695, last_status=a:3:{s:5:”index”;i:1560;s:4:”info”;a:2:{s:4:”name”;s:101:”plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Exceptions/ServerIpsError.php”;s:4:”size”;i:695;}s:12:”size_written”;i:7343144;}
0000.091 () Unzipping backup_2019-04-12-1530_Autumn_Eve_dot_com_Digital_des_f573c8eb4388-plugins.zip to /home/autumnev/public_html/dev/wp-content/upgrade/95fc00e2/ using UpdraftPlus_PclZip, starting index 1560
0000.515 () Unzip progress: 1561 out of 5874 files (695 B, plugins/updraftplus/vendor/rackspace/php-opencloud/lib/OpenCloud/Common/Exceptions/ServerIpsError.php)
0015.667 () Unzip progress: 1690 out of 5874 files (272 KB, plugins/updraftplus/vendor/symfony/process/Exception/ExceptionInterface.php)
0031.591 () Unzip progress: 1822 out of 5874 files (637.5 KB, plugins/updraftplus/vendor/kriswallsmith/assetic/src/functions.php)
0047.628 () Unzip progress: 1964 out of 5874 files (1.6 MB, plugins/google-analytics-dashboard-for-wp/install/install.php)

[hmaneModerator]

Hi,

To help us work out the cause of your problem, can you please send us a copy of full migration log?
You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

Best Wishes,
Harshad

[Author]

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