Split: Paid for another year, where is it?

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  • January 6, 2018 at 3:48 pm #253390
    John
    Participant

    Seeing the same behavior with our account following license renewal. Old version removed & replaced with latest version but plugin continues to report updates have expired / please renew. We have also refreshed account details multiple times.

    January 9, 2018 at 6:58 pm #253946
    Dee Nutbourne
    Moderator

    Hi John,

    Apologies, it appears that your sites were stuck on the old licenses.
    I have now adjusted your licenses to correctly reflect the renewal.

    Best Wishes,
    David N

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