Split: Renewal is not being recognized

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  • #336955
    Giuseppe
    Participant

    Same problem too. I got everything, followed the links, connected the account on WP, but it does not work. I have 2 sites, but they do not work. What to do?

    #337434
    Dee Nutbourne
    Moderator

    Hi @Giuseppe,

    Apologies, it appears that the sites were stuck on expired licences.

    I have adjusted your licences to correctly reflect the renewal. Te expiry message should now disappear.

    Best Wishes,
    David N

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