Split: Your paid access to UpdraftPlus updates for this site has expired

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  • This topic has 1 reply, 2 voices, and was last updated 6 years ago by Dee Nutbourne.
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  • December 20, 2018 at 2:28 pm #329611
    David Gore
    Participant

    This seems to be a recurring issue. I have the same problem. I’ve renewed, re-installed the new plugin and ensured I’m connected. Can’t get rid of the nag message … please fix my license.

    December 28, 2018 at 6:03 pm #331681
    Dee Nutbourne
    Moderator

    Hi David,

    Apologies for the delay.

    It appears that your licences were outside of the renewal period, so the sites were stuck on old licences.

    I have adjusted your licences and moved the sites to the new licences.
    Please could you refresh the connection to your account via the UpdraftPlus Premium Extensions tab?

    Best Wishes,
    David N

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