Split: Your paid access to UpdraftPlus updates for this site has expired

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  • This topic has 1 reply, 2 voices, and was last updated 6 years ago by Dee Nutbourne.
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  • December 19, 2018 at 9:13 pm #329332
    Carolyn Andersen
    Participant

    We are currently having the same issue, also including 1 add-on (all add-ons):

    “Your paid access to UpdraftPlus updates for 1 add-ons on this site has expired”

    Just renewed this license today. I have refreshed the connection and the message persists. Thanks,

    Matt K

    December 28, 2018 at 6:10 pm #331684
    Dee Nutbourne
    Moderator

    Hi Matt,

    Apologies, it appears that your licences were outside of the renewal period, so the sites were stuck on old licences.

    I have adjusted your licences now.
    Please could you refresh the connection to your account via the UpdraftPlus Premium/Extensions tab?

    Best Wishes,
    David N

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