- This topic has 2 replies, 2 voices, and was last updated 5 years ago by John Stephens.
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I’ve been trying to back up for three days with over 20 failed attempts. I do not know why or how to fix it. I’ve done prior backups and had fails often, but I can not get it to succeed at all. Please advise. I just updated it to PRO recently.
23117.683 (10) Zip: backup_2019-12-03-0100_BNT_Impact_Windows_And_Doors_10bd64b434e8-uploads2.zip.tmp: 4300 files added (on-disk size: 403439.8 KB)
23117.684 (10) Zip: backup_2019-12-03-0100_BNT_Impact_Windows_And_Doors_10bd64b434e8-uploads2.zip.tmp: 4400 files added (on-disk size: 403439.8 KB)
23117.686 (10) Zip: backup_2019-12-03-0100_BNT_Impact_Windows_And_Doors_10bd64b434e8-uploads2.zip.tmp: 4500 files added (on-disk size: 403439.8 KB)
23117.687 (10) Zip: backup_2019-12-03-0100_BNT_Impact_Windows_And_Doors_10bd64b434e8-uploads2.zip.tmp: 4600 files added (on-disk size: 403439.8 KB)
23117.688 (10) Zip: backup_2019-12-03-0100_BNT_Impact_Windows_And_Doors_10bd64b434e8-uploads2.zip.tmp: 4700 files added (on-disk size: 403439.8 KB)
23117.690 (10) Adding batch to zip file (UpdraftPlus_PclZip): possibly approaching split limit (5.8 MB, 47 (47) files added so far); last ratio: 0.9803; re-opening (prior size: 403439.8 KB)
23591.298 (11) Opened log file at time: Tue, 03 Dec 2019 12:33:14 +0000 on https://www.temp.bntjobs.com
23591.300 (11) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.20.24 WP: 5.3 PHP: 7.0.33 (litespeed, Linux a2plcpnl0182.prod.iad2.secureserver.net 2.6.32-954.3.5.lve1.4.66.el6.x86_64 #1 SMP Thu Jun 20 11:00:35 EDT 2019 x86_64) MySQL: 5.6.45-cll-lve WPLANG: en Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 54.7M | 58M) multisite: N openssl: OpenSSL 1.0.2k-fips 26 Jan 2017 mcrypt: Y LANG: ZipArchive::addFile: N
23591.368 (11) Free space on disk containing Updraft’s temporary directory: 990574.5 MB
23591.371 (11) Backup run: resumption=11, nonce=10bd64b434e8, file_nonce=10bd64b434e8 begun at=1575352803 (23591s ago), job type=backup
23591.372 (11) [Updraftplus] The backup is being aborted for a repeated failure to progress.
23591.373 (11) An error condition has occurred for the first time during this job
23591.374 (11) An email has been scheduled for this job, because we are in debug mode
23591.377 (11) Sending email (‘Incomplete’) report (attachments: 1, size: 1990.2 KB) to: john@…
23592.951 (11) The backup attempt has finished, apparently unsuccessfullyI saved the last seven or so failed attempts. Please help.
Hi,
It shows that the backup process is timed out or killed off.
Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.
To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 50mb, save your settings and run a new process.
If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.
Kind Regards,
Bryle
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