Token Renewal Purchase – Cannot access clone

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  • #396069
    willoughby.jordan
    Participant

    Dear Support,

    My cloned site was active, but I may not have had enough tokens to keep it active. I purchased additional tokens, but the links to access the clone result in ‘Problem Loading Page”.

    Here is my clone: Front page: https://vy7mb673ywk.c.updraftclone.com/

    Here is my order number for additional tokens purchased 6/4/19 – Order #395788

    I’m using Chrome on MacOS.

    Let me know if you need any further details.

    #396378
    Bryle Crodua
    Moderator

    Hi,

    It appears that the clone was not successful as it did not take some tokens on your account. Please can you attempt a new clone?

    Regards,
    Bryle

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