UNABLE TO MIGRATE WEBSITE

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  • January 27, 2022 at 3:58 pm #1341845
    christian mino
    Participant

    Sorry but i can’t migrate website.
    It said error on istant time when i click button “add site” with JSON key.
    I used the smaller key available, but issue persist.
    Nobody answer to paid support.
    Only wasting time on this support.

    Kindly give money back
    thanks

    January 27, 2022 at 3:58 pm #1341846
    christian mino
    Participant
    This reply has been marked as moderator-only.
    January 27, 2022 at 4:59 pm #1341918
    Bryle Crodua
    Moderator

    Hi Christian,

    As mentioned in the other thread, please try using the other methods to send your backups to your new destination site. I’ve copied the methods below:

    Here are the four different ways which you can choose from (instructions for the first two are then provided):

    Install the UpdraftPlus Migrator component on your source website, and send the backup over directly. (Press the “Clone/Migrate” button on the source website, and follow the instructions shown there).
    > OR, download the backup set from your source site (or from your Dropbox, or wherever you stored it), and upload into the ‘Existing Backups’ tab on your destination site.
    > OR, set up the destination site to use the same remote storage (e.g. same Dropbox) as the source site, save your settings, and then press the “Rescan remote storage” link in the ‘Existing Backups’ tab on your destination site.
    > OR, download the backup set from your source site (or from your Dropbox, or wherever you stored it), and use FTP to upload into the UpdraftPlus folder on your destination site (wp-content/updraft), and press the “Rescan local folder for new backup sets” link in the ‘Existing Backups’ tab on your destination site.

    Thanks,
    Bryle

    January 27, 2022 at 5:05 pm #1341926
    christian mino
    Participant

    Sorry, i tried but IT NOT WORKING.
    Just uploaded about 7 different files that your plugin has been created.
    After that, click RESTORING but finish operation MY WEBSITE IS EMPTY LIKE BEFORE.
    KINDLY GIVE MONEY BACK, I STARTED OFFICIAL PAYPAL CLAIM

    January 28, 2022 at 5:39 am #1342505
    Bryle Crodua
    Moderator

    Hi Christian,

    Yes, we will process the refund for you.
    Just allow a few days for the amount to reflect back to your account.

    Thanks,
    Bryle

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