Updraft+ All Addons don’t works on second page

[Michael Zober-FredeParticipant]

Hello we are using UP+ All Addons to make a migration between two multisites.
On the first Page we can activate the Subscription with PW and Mail but on the second page we con connect us but we don’t can use all the Addons. We get every time we should they buy.

I reinstalled many times but it don’t works.

BR
Michael

[Michael Zober-FredeParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi Michael,

May I know what plugin version currently installed on your site?

Regards,
Bryle

[Michael Zober-FredeParticipant]

Hello Bryle,

on both Version: 2.22.7.1

[Michael Zober-FredeParticipant]

Hello,

– now i have installed a fresh domain with wordpress 5.91
– download the new version of Updraft Plus Premium
– installed the ZIP-File
– Goto the Premium Extension Button
– input my username and Password (Its Connected)

And the same . I can not use all the Premium Addons. Iam working her now mor then 5 our on this Issue and can not fix it.
Sorry but this is not the easy way to make a migration.

I hope you can help me shortly

Best Regards
Michael

[Bryle CroduaModerator]

Hi Michael,

Apologies.
On your licences, assigned sites shown here https://updraftplus.com/my-account/licences/ are correct?
Those are the sites that appears to have all add-ons activated.
If you want to release/reset one of the licence, then let us know and will do that for you.

Regards,
Bryle

[Michael Zober-FredeParticipant]

This reply has been marked as private.

[Michael Zober-FredeParticipant]

Hello Again,

i will transfer the Domain https://nordisch-gruen.de to new domain with the same name.

I have the following options.

– I set up a domain with a temporary name on the server. Transfer the data and then change the domain name to nordisch-gruen.de

– I also set up the domain nordic-green on the server. copy the data. This will cause DNS problems. And hope that the move worked before the DNS resolution was regenerated. I have no way of testing this solution.

– I have a test domain (fineart-galerie.com) I can test here and if the test was successful I set up the new domain on the server and copy the data again to the new “nordisch-gruen.de

The third solution will not work, however, since I no longer have any licenses. I was of the opinion that if I remove the site from my UpdraftPlus backend, the license is free again.

Regards

Michael

[Michael Zober-FredeParticipant]

Now i have install a new wordpresspage https://vibrant-aryabhata.217-160-243-250.plesk.page for test.
please reset the licence. The master PAge is nordisch-grün an must be activated.

Best Regards

Michael

[Michael Zober-FredeParticipant]

Hello, I have sent you two messages asking you to renew the license so that I can transfer the site. Unfortunately I hear nothing more.
I would be very happy if someone from the support team can help.

[Bryle CroduaModerator]

Hi,

Apologies for the delay. I’ve removed the license now and you can use towards a new website.

Thanks,
Bryle

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