Updraft Plus Page – Security Check Popup

[jasdeep.deep13Participant]

Hi,

I am running WordPress Multi-site.
I have bought a premium package for UpdraftPlus

Now whenever I go on the updraftplus page under settings and try to click anything, a popup appears repeatedly.
” Unexpected response: Security check ”
And it stops all processes. For example If I want to refresh the backup count, the pop-up appears and the refreshing hangs up on calculating message…
Simillarly If i want to delete a backup, again the same pop-up would appear and the page hangs and the backup is not deleted.

This is really frustrating…

Please assist me on this as soon as possible and fix this up.

Thank you!

[jasdeep.deep13Participant]

This reply has been marked as moderator-only.

[jasdeep.deep13Participant]

This is the link of the image that shows pop-up coming up.
https://storage.googleapis.com/openscreenshot/L/d/U/SJ5acmUdL.png

[jasdeep.deep13Participant]

Now, I am not even able to save any settings it comes up with another popup-error as below :

https://storage.googleapis.com/openscreenshot/U/O/L/SycayNLOU.png
“updraft_send_command: error: UpdraftPlus: could not parse the JSON (502)”

This is disappointing..

[Bryle CroduaModerator]

Hi,

“502 (UpdraftPlus: could not parse the JSON)”

The usual cause of the error you are getting is a timeout in PHP-FPM. Can you consult your web hosting company to check if that is the case, and what they suggest?

Regards,
Bryle

[Author]

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