UpdraftPlus.Com returned a response which we could not understand (data: b:0;)

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin UpdraftPlus.Com returned a response which we could not understand (data: b:0;)

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    Posts
  • #18005
    Drichardson
    User

    I am trying to follow the installation instructions for the Restore Add-on I purchased, but when I try to Connect with your UpdraftPlus.Com account, I get the following:

    Errors occurred when trying to connect to UpdraftPlus.Com:

    UpdraftPlus.Com returned a response which we could not understand (data: b:0;)

    Not sure what’s going on but would love some help

    #18522
    udadmin
    Keymaster

    Hi Dean,

    Does that happen every time? Looking at your account, it looks like you did manage to connect – was that from a different server, or is the problem solved now?

    I was really chuffed to see your email address. I first used the your company’s product, version 5.2, 17 years ago, and have been using them ever since!

    David

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