Updraftplus unable to update itself

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  • #165682
    Mary-ann
    Participant

    My Updraftplus has not been able to update itself inside the plugin. It used to work and has been updated. I’ve had it installed since January 2016.
    It says updating… with the little circle icon going round and round – but just hangs in the browser and won’t go any further. I tried downloading a new copy from my account area and then uploading via FTP, then it wants to update the plugin and when I click on ‘Check for updates’, the same thing happens again, just hangs.

    I just updated the Yoast SEO plugin and that went without a hitch.

    Can you give me access to the latest version so I can upload via FTP? As the version I install from my account area can’t be the latest version because it keeps saying there is a new version and needs to be updated.

    #165732
    udadmin
    Keymaster

    Hi Mary-ann,

    I have emailed this to you now. Please let us know if it does not come through.

    Best wishes,
    David

    #165736
    udadmin
    Keymaster

    Hi Mary-ann,

    Your mailserver refused to accept the mail, saying it was too big. So, I’ve added the file as a download to your account page instead: https://updraftplus.com/my-account/

    Best wishes,
    David

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