Webdav backup is only 8kb

[JackParticipant]

Setup and settings of the Webdav plugin showed OK. When I choose to do a backup (for testing purposes only the database), it gives me a backup file of 5.3 Mb, which is correct. But when I also check ‘send to remote storage’ and then check the uploaded file, this same backup file is only 8kb.

[Dee NutbourneModerator]

Hi,

Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Best Wishes,
David N

[JackParticipant]

https://jackdaw.stackstorage.com/s/YtUZEyMpJvsw85Q

[Dee NutbourneModerator]

Hi,

The log does not show any issues occurring on UpdraftPlus’ side.
Please could you check the logs on the webDAV server? It is possible that an error is occurring on the server but not being sent back to UpdraftPlus.

Best Wishes,
David N

[JackParticipant]

Hi David,

My provider Transip.nl checked their side, but they can’t reproduce it. They can’t see anything wrong. They receive that small file as it is, en that’s how it appears in the webdav folder (Stack / OwnCloud). So nothing happens on their side.

[udadminKeymaster]

Hi,

It sounds like the WebDAV server doesn’t like chunked uploads, and this is something I think we’ve heard with Transip before.

Could you try adding the following to your ‘wp-config.php’ file, just under the database settings:

define(‘UPDRAFTPLUS_WEBDAV_NEVER_CHUNK’, true);

This will disable UpdraftPlus from attempting chunked uploads.
Could you then attempt another test backup.

Best Wishes,
David

[JackParticipant]

That didn’t help. The backup was created very quickly, but although upload to remote location was checked, it only created a backup locally and never uploaded it.

[Dee NutbourneModerator]

Hi,

Please could you send us a copy of the latest backup log?

Best Wishes,
David N

[Martijn OttoParticipant]

Hi,
Is this problem already solved? I’ve the same problem with TransIp and the Stack WebDav server.

[JackParticipant]

No not yet. Thanks for reminding me Martijn, because I did pay for that addon ;). Eventually I decided to keep on using Dropbox for my backups, but for this particular site Stack would still be preferred.

[JackParticipant]

I’m getting back to this, forgot it for a while, but still want this to work.

With this in the wp-config file nothing happens. The plugin reports that the backup is ready, but it is not uploaded and in the Updraft folder on the server there is only a log file created, but no backup file, so I have no idea where it is:

define(‘UPDRAFTPLUS_WEBDAV_NEVER_CHUNK’, true);

Without this added to wp-config, the backup seems to work and something is uploaded, but still only a file of about 5.22 Kb.

The test in the plugin panel in WordPress says everything is working.

This is the latest log file: https://jackdaw.stackstorage.com/s/8eQ7h2zEBBLByRN

[JackParticipant]

I installed the latest update of the Updraft plugin, and now the WP interface + log file say the backup has been created AND uploaded to my Stackaccount / Webdav, but nothing has happened. There is no backup on the server and no backup in Stack.

I the plugin page in WP the plugin says there is a backup, but when I click the download button it says download failed. Understandably, because there is no backup on the remote storage.

So far the Webdav addon has not worked for me. I hope someone from Updraft can help.

[Dee NutbourneModerator]

Hi,

Apologies for the delay.

Please could you ask your webDAV providers to check their access logs? Is there a record of a connection from UpdraftPlus/your site?

Best Wishes,
David N

[Author]

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