Your paid access to UpdraftPlus updates for 1 add-ons on this site has expired.

[JasonParticipant]

I have installed the plugin and paid the subscription for 1 year. However I still get this error message at the top of the page and cant get rid of it:

Your paid access to UpdraftPlus updates for 1 add-ons on this site has expired. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.

How do I remove it? I have paid for the plugin. I want this message gone please.

Thanks

[Bryle CroduaModerator]

Hi,

To further check on this, could you provide us your UpdraftPlus account email?

Regards,
Bryle

[JasonParticipant]

This reply has been marked as private.

[Bryle CroduaModerator]

Hi,

Apologies. It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Best Wishes,
Bryle

[Author]

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