Your paid access to UpdraftPlus updates for this site has expired.

[YongParticipant]

Hi, I think my site site was stuck on an expired licence, can you adjust the licences to correctly reflect my new purchase? Thanks.

[Bryle CroduaModerator]

Hi,

It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Best Wishes,
Bryle

[BruceParticipant]

SAme problem for me – I have nine licences available, (next renewal due 2019-11-02), and can’t see any way of assigning them to my existing sites (due to expire 2018-12-27)

Perhaps the renewal didn’t register properly?

The key sites are:
http://www.afcea.org.uk
http://www.afcea.org.uk/cisconf19 (already properly assigned)
http://www.bwdc.org.uk
http://www.equestrianartists.co.uk
http://www.sianwynn.co.uk

Are you able to fix, or tell me how todo it my self?

[Dee NutbourneModerator]

Hi Bruce,

It appears that the purchase was too early, and the renewal was not recognised.

I have adjusted the licences to reflect the renewal now.

If there are any sites that are no longer needed, you can reset that licence in your My Account->My licences page (if the plugin has been deactivated for 30 days on the site).

Best Wishes,
David N

[Author]

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