Your paid access to UpdraftPlus updates for this site will soon expire…

[IanParticipant]

Hi,

I’ve been getting this message for weeks now, I’m on automatic renew I think, so not sure why you need to display this all the time ?
Perhaps an email message nearer the renew time would be adequate instead of this constant annoying message ?

regards

Ian

[IanParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

I’m afraid this is a bug for our UpdraftPlus subscription license. We are still working on a fix for this but this should only happen on your first year. We can trigger an early renewal. However, your account already shows that it will auto renew on August 28, 2020.

Best Wishes,
Bryle

[IanParticipant]

Hi,

Thanks, hopefully the message will disappear sometime tomorrow then :)

Ian

[PhilParticipant]

I am having this same issue. Renewed very early but still get this shocking nag which can’t be disabled.

Pissed off enough to consider seeking a different solution for my backups, vault and clone sites.

[Bryle CroduaModerator]

Hi Phil,

Please let me know if you are having issues and I can help you with it.

Regards,
Bryle

[Bryle CroduaModerator]

Hi Phil,

Please let me know if you are having issues and I can help you with it.

Regards,
Bryle

[PhilParticipant]

Hello Bryle

Yes am having issues with this I have just emailed support.

Phil

[BaadenParticipant]

Hi, same issue here.

must I email to support too?
Any news on this?
Just renewed my licence yesterday. Must I wait for the renew date that this automaticly disapear?
Kind regards
Joerg

[Bryle CroduaModerator]

Hi @Baaden,

Yes, please do email support using this form – https://updraftplus.com/paid-support-requests/

Please include a link of this thread too so I would know.

Thanks,
Bryle

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