Your paid access to UpdraftPlus updates for this site will soon expire. To retai

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Your paid access to UpdraftPlus updates for this site will soon expire. To retai

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1127542
    hads
    Participant

    HELP. My Updraft Plus gets automatically renewed each year. My last renewal was on May 15th, Order#578021. I don’t know why I am getting this message on top of all my websites on the backend. This is happening to all 25 of my sites!

    Your paid access to UpdraftPlus updates for this site will soon expire. To retain your access, and maintain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.

    I’ve tried everything, from re-entering the credentials to deactivating and reactivating the plug-in.

    I had an issue where I needed to restore everything and now I cannot restore my site. Please help as soon as possible.

    #1127543
    hads
    Participant
    This reply has been marked as moderator-only.
    #1127848
    Bryle Crodua
    Moderator

    Hi,

    Apologies. We have reviewed your account and it doesn’t show that you have opted for ‘Automatic Renewal’. You have to do the renewal manually and apply the 40% discount.

    Regards,
    Bryle

    #1128237
    hads
    Participant
    This reply has been marked as private.
    #1128280
    Bryle Crodua
    Moderator

    Hi,

    Yes, payment made on the 15th of May 2020 has been completed. Licences are only good for a year.

    To renew you just need to visit our shop page https://updraftplus.com/shop/updraftplus-premium/ and select ‘Subscription’ renewal method, so it will automatically apply the discount on your next renewal. Add to cart the licence type/plan and at checkout apply ‘fortyoffrenewal’ coupon code to get 40% discount.

    Regards,
    Bryle

    #1128355
    hads
    Participant

    How foolish of me. I forgot the year!

    Just made the payment. Will their be reminders in the future when the license is expiring?

    #1129415
    Bryle Crodua
    Moderator

    Hi,

    You have a subscription license this time and base on our records it should automatically renew on May 14, 2022. No need to manually renew your license.

    Thanks,
    Bryle

Viewing 7 posts - 1 through 7 (of 7 total)
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