.zip files extracting to wrong directory

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  • #188335
    jan.rybar
    Participant

    Hello,

    I am using other than default location for media files (/files instead of content/uploads), but when Updraft extract zip files to the new location, it ignores “files” directory and sends them to uploads…
    What should I do? (I am trying to move my site to a new hosting – uploading zip files manually to the new server – and so far, nothing really works…)

    Thank for help…

    Jan

    #188484
    Dee Nutbourne
    Moderator

    Hi Jan,

    UpdraftPlus should use the configured uploads directory of the site.
    On the new site, could you change the WordPress Uploads directory, then attempt the restoration.

    Alternatively, you can manually unzip the Uploads backup file(s), and use FTP to upload them to the correct location in the site. Then, restore the other sections of the backup as normal.

    Best Wishes,
    David N

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