Please note: this is only for if you can no longer log in to your account. If you can still log in, then you can still perform most other operations; such as, for example, changing your account email address (even if the previous email address no longer exists). Or if your email address still does exist, but you have forgotten your password, you can use the “lost your password” link.
If you have lost access to an UpdraftPlus.Com account, then please fill in this form to help with re-establishing of your identity. The more detail that you can supply, the better. This is doubly important for accounts where the account-holder has activated two-factor authentication. UpdraftPlus staff will then evaluate whether they are able to establish your ownership of the account, and respond to you appropriately.