Has backup to vault completed

Hi Tom,

Looking at the log, the server seems to be coping fine with zips up to 30Mb. So, if you turn the split down again to 30Mb, that should help.

The issue is the same as your support ticket in September – then, you asked for advice on what else could be done; excerpt:

While reviewing the log, do you see anything that I might be able to change in a setting to make it backup quicker?

Other than ditching GoDaddy? Not a lot – they seem to be placing very low administrative limits on how much data PHP (and hence WordPress and its plugins) can process per second on their accounts these days. I’ve seen several logs that indicate they won’t let PHP process more than 1 Mb/s. You can require less I/O by changing the ‘split’ setting in the ‘expert’ section at the bottom of the ‘Settings’ tab lower – this produces more zips, but requires less resources, so it’s a trade-off between how annoying you find it to see more zip files, and how quickly you want the backup to complete.

I notice that it’s a church website. Presumably you have people downloading sermons? A single user downloading a 10Mb sermon file will need all the I/O that’s available for 10 seconds, on that GoDaddy package. It’s pretty easy to squeeze out the whole I/O allowance and not leave much for anything else (such as backups). The only other bit of advice is to run the backups at the quietest time of the day, when website users won’t be using much of your I/O.

David

Hi Tom,

This error is often caused by the disk space allocated to the site being full. Check the amount of space available on your hosting account.

As you have been having trouble with your backups, it is likely that you have a number of old/incomplete backups taking up space on the server. You can access and delete these files via FTP or your hosts’ filemanager. The files will be located in the ‘wp-content/updraft’ directory.

David

Hi Tom,

The message indicating a corrupt zip file is usually caused by running out of disk space, causing it to not be possible to write the full zip file out. How much disk space do you have, and how big is your site? See: https://updraftplus.com/faqs/how-much-free-disk-space-do-i-need-to-create-a-backup/

UpdraftPlus Vault is built on top of Amazon AWS technology; see: https://updraftplus.com/support/updraftplus-vault-faqs/

If you’d rather email a log file rather than posting it in the forum (even as a private post), then that’s fine – the best thing to do is to use the support form, here: updraftplus.com/paid-support-requests

David

Hi Tom,

The latest backup log would be useful, thank you.

Best Wishes,
David