Redis Object Cache Not Working With Updraft plus

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  • This topic has 2 replies, 2 voices, and was last updated 8 years ago by Aliraza.
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  • #178984
    Aliraza
    Participant

    Hi

    We installed Redis Object Cache, and noticed updraft plus has been not doing any backup. I can manually backup but the automatic scheduled backups are not working.

    I checked our cron logs again , and noticed the updraft crons jobs are not running – see log below.

    Please assist in resolving this issue. It could be Redis Object Cache / cron job conflict which is affecting updraft plus.

    Thank you.

    Kind Regards,

    AMS

    pp_important_messages3 once_3days November 3, 2016 2:42 pm []
    mymail_cron hourly November 3, 2016 3:55 pm []
    updraft_backup_resume November 3, 2016 4:04 pm 1, 939e778067c8
    wordfence_hourly_cron hourly November 3, 2016 4:04 pm []
    check_plugin_updates-updraftplus daily November 3, 2016 4:08 pm []
    backwpup_check_cleanup twicedaily November 3, 2016 4:08 pm []
    wordfence_processAttackData November 3, 2016 6:42 pm []
    updraft_backup_database every8hours November 3, 2016 7:35 pm []
    sucuriscan_scheduled_scan twicedaily November 3, 2016 9:26 pm []
    wp_version_check twicedaily November 3, 2016 9:38 pm []
    wp_update_plugins twicedaily November 3, 2016 9:38 pm []
    wp_update_themes twicedaily November 3, 2016 9:38 pm []
    iphorm_upload_cleanup twicedaily November 3, 2016 10:49 pm []
    wp_scheduled_auto_draft_delete daily November 3, 2016 10:53 pm []
    check_plugin_updates-easy-social-share-buttons3 twicedaily November 3, 2016 11:54 pm []
    backwpup_cron November 4, 2016 5:00 am 3
    wp_scheduled_delete daily November 4, 2016 9:38 am []
    wpseo_hit_sitemap_index November 4, 2016 10:11 am []
    wpseo_ping_search_engines November 4, 2016 10:11 am []
    wpseo_hit_sitemap_index November 4, 2016 10:23 am []
    updraft_backup daily November 4, 2016 11:35 am []
    hmbkp_schedule_hook weekly November 6, 2016 1:12 am default-2
    check_plugin_updates-hide_my_wp every120hours November 8, 2016 9:14 am []
    rocket_purge_time_event rocket_purge April 20, 2017 5:22 pm []

    #179048
    Dee Nutbourne
    Moderator

    Hi,

    The list of Cron jobs contains jobs from November 3, 2016 2:42 pm. Was this list taken after that time? Have other scheduled tasks, such as Sucuriscan’s scheduled scan also stopped working?

    If so, then it appears that your Cron system has broken. I would recommend disabling Redis Object Cache for 24 hours and seeing if the cron starts working again. If it does, then you will need to contact the developers of that plugin.

    Best Wishes,
    David N

    #179206
    Aliraza
    Participant

    Hi David,

    Thanks for the update. Looks the Redis Object plugin is the issue.

    Appreciate your help.

    Kind Regards,

    AMS

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