- This topic has 3 replies, 2 voices, and was last updated 10 years, 4 months ago by udadmin.
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Hi David,
That error usually means that our anti-attack provider (CloudFlare) is blocking the access. That usually means that your webserver hosts malware. But, it looks like you’re with a shared hosting provider so it’s probably someone else’s site rather than yours.
Please can you go to the Debugging tab in the UpdraftPlus settings, and enter this in the “HTTP Fetch” field:
Then click on “Fetch”, wait a few seconds, and tell me the result it prints. Then I can unblock you.
David
Hi David,
That error usually means that our anti-attack provider (CloudFlare) is blocking the access. That usually means that your webserver hosts malware. But, it looks like you’re with a shared hosting provider so it’s probably someone else’s site rather than yours.
Please can you go to the Debugging tab in the UpdraftPlus settings, and enter this in the “HTTP Fetch” field:
Then click on “Fetch”, wait a few seconds, and tell me the result it prints. Then I can unblock you.
David
Hi David,
I think that your webserver is just blocking all outgoing connections (or at least, all of some unknown type). So, I’ve attached the plugin to an email which I’ve sent you including the Migrator add-on – just de-install your existing plugin and install this one instead.
Best wishes,
David
- The topic ‘Cannot make a connection to UpdraftPlus.com’ is closed to new replies.