Can you restore from UpdraftVault for me?

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  • March 23, 2017 at 8:21 pm #200330
    Charles Phillips
    Participant

    Hello, I really messed up a restore with database from an earlier version. Now I get serious errors when trying to access the website. I have a recent version in updraft vault. Can you run a restore for me?

    March 24, 2017 at 7:24 pm #200451
    Dee Nutbourne
    Moderator

    Hi,

    For hands-on support, we offer paid support packages. For more information, please see here:
    https://updraftplus.com/shop/get-support/

    However, if you have a backup available, you can restore the site by:

    • Wipe the database using phpMyAdmin or equivalent SQL management tool (found in your hosting control panel).
    • Reinstall WordPress through your hosting control panel or via FTP
    • Reinstall UpdraftPlus Premium and connect to your Vault
    • You can then re-scan remote storage through the Existing Backups tab and restore the backup

    Best Wishes,
    David N

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