Choose a Support Package to meet your needs.

We offer one-off crisis support or long-term packages to give you complete peace of mind.

Select your options for type of support (one-off or ongoing), support method (email/forum/telephone or Skype) and response time (3 hours, 24 hours, 3 days).


Product Description

Please Note: Our support professionals operate between the hours of 8am and 10pm GMT. If you purchase support for an incident that turns out to be related to a bug in UpdraftPlus, you will receive a full refund. Sites containing sexually explicit content are not eligible for support. See here for the full Terms and Conditions.

Additional Information

Support type

One-time ongoing operation support incident, 1-year ongoing support

Response time

3 days, by email & forum, Within 1 day, by email & forum, 3 hours, by email & forum, Within 1 day, by telephone or Skype, 3 days, by telephone or Skype, 3 hours, by telephone or Skype