Cannot upgrade to 2.13.13.3

Tagged: upgrade

This topic has 4 replies, 3 voices, and was last updated 7 years ago by Guy Shilo.

Viewing 5 posts - 1 through 5 (of 5 total)

Author

Posts
November 17, 2017 at 11:08 am #242783

Guy Shilo
Participant

Hello

I have UpdraftPlus version 2.13.13.2 installed. Lately I receive messages that version 2.13.13.3 is ready and I can upgrade.

I press the upgrade link, it works for a while and finally says that the upgrade was successful. However, next time that I login to my WordPress site I see that UpdraftPlus version remained 2.13.13.2 and I get this new version message again. It cannot upgrade.

Do you know this problem ? How to fix it and upgrade ?

Thanks

Guy

November 17, 2017 at 5:11 pm #242860

Bryle Crodua
Moderator

Hi Guy,

The last digit in a 4-part version number is the number of installed add-ons. So 2.13.13.2 means 2 (two) installed add-ons and 2.13.13.x is the latest version of UpdraftPlus Premium. Our records also shows that you you have purchased two add-ons (Microsoft OneDrive and Migrator add-on) from us.

Kind Regards,
Bryle

November 18, 2017 at 8:07 pm #243067

Guy Shilo
Participant

Hello

So why do I see this message under the UpdraftPlus plugin ?:
“There is a new version of UpdraftPlus – Backup/Restore available. View version 2.13.13.3 details or update now.”

Guy

November 22, 2017 at 4:38 pm #243982

Dee Nutbourne
Moderator

Hi,

Apologies for the delay.

Please could you update to the latest version of UpdraftPlus Premium just released (2.13.14.X)?
Does the issue persist after the update?

Best Wishes,
David N

November 22, 2017 at 6:39 pm #244020

Guy Shilo
Participant

It worked ! thank you !
Author

Posts

Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Cannot upgrade to 2.13.13.3’ is closed to new replies.