Split: Split: Your paid access to UpdraftPlus updates for this site has expired

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • October 30, 2018 at 3:26 pm #314826
    David
    Participant

    I have the same problem as well.

    October 30, 2018 at 6:49 pm #314907
    Dee Nutbourne
    Moderator

    Hi @David,

    Apologies, I have adjusted the licences for you now.

    Best Wishes,
    David N

    January 25, 2019 at 9:59 am #341503
    website9
    Participant

    Hello David,
    my website keeps displaying the same message.
    Tried to reinstall and updated the connection with no result.
    Please can you look into this as well.
    Best regards,
    Igor

    February 12, 2019 at 11:30 am #347636
    sales140
    Participant

    Hi David,
    I get the same message: “Your paid access to UpdraftPlus updates for this site has expired…”
    Reinstall and update connection has no effect
    Best regards Janick

    February 12, 2019 at 1:52 pm #347694
    Bryle Crodua
    Moderator

    Hi Janick,

    It appears that our licencing server did not recognise your purchase as a renewal.
    I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

    Best Wishes,
    Bryle

    February 15, 2019 at 12:22 pm #348809
    Jason
    Participant

    Hello there.

    I am also running into the issue on some of my sites. Please advise.

    February 15, 2019 at 4:46 pm #348933
    Bryle Crodua
    Moderator

    Hi Jason,

    It appears that our licencing server did not recognise your purchase as a renewal.
    I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

    Best Wishes,
    Bryle

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Viewing 7 posts - 1 through 7 (of 7 total)
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