Split: Split: Your paid access to UpdraftPlus updates for this site has expired

[DavidParticipant]

I have the same problem as well.

[Dee NutbourneModerator]

Hi @David,

Apologies, I have adjusted the licences for you now.

Best Wishes,
David N

[website9Participant]

Hello David,
my website keeps displaying the same message.
Tried to reinstall and updated the connection with no result.
Please can you look into this as well.
Best regards,
Igor

[sales140Participant]

Hi David,
I get the same message: “Your paid access to UpdraftPlus updates for this site has expired…”
Reinstall and update connection has no effect
Best regards Janick

[Bryle CroduaModerator]

Hi Janick,

It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Best Wishes,
Bryle

[JasonParticipant]

Hello there.

I am also running into the issue on some of my sites. Please advise.

[Bryle CroduaModerator]

Hi Jason,

It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Best Wishes,
Bryle

[Author]

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