Split: sFTP to remote storage no longer works

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  • This topic has 22 replies, 4 voices, and was last updated 6 years ago by aporter.
Viewing 15 posts - 1 through 15 (of 23 total)
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    Posts
  • December 3, 2018 at 12:36 pm #324697
    k5
    Participant

    Hi there,

    I have the same problem as Manfred mentioned above:

    * PHP event: code E_USER_NOTICE: Server Host Key Algorithm Mismatch
    * SSH 2 login failed

    Any solutions so far?

    Cheers!
    Karsten

    December 3, 2018 at 12:44 pm #324714
    udadmin
    Keymaster

    Hi Karsten,

    No progress yet, because we’ve not yet been able to receive access to an affected server to test on. Are you able to help? (“Are you able to share (via a private message) login credentials for an affected server? This will enable us to test and confirm a fix.”).

    David

    December 3, 2018 at 2:04 pm #324729
    Marius
    Participant

    Hi, i’ve the same Problem. SSH 2 login failed after last update.

    Greetings
    Marius

    December 3, 2018 at 2:06 pm #324733
    udadmin
    Keymaster

    Hi Marius,

    Are you offering some credentials to enable us to investigate? 100 people all saying “me too” won’t make any difference, unfortunately, unless one of them is willing to help.

    David

    December 4, 2018 at 12:33 pm #324965
    k5
    Participant
    This reply has been marked as private.
    December 4, 2018 at 12:34 pm #324966
    k5
    Participant
    This reply has been marked as private.
    December 4, 2018 at 12:58 pm #324972
    k5
    Participant
    This reply has been marked as private.
    December 4, 2018 at 1:03 pm #324974
    k5
    Participant

    Just a quick note.

    I just send a PM to David with some details and the offer to create a WP admin account for him.

    Hopefully we will find a solution soon.

    I already found out that the SSH connect with the current version 2.15.5.24 of UpdraftPlus fails.

    With an older version 2.15.5.1 SSH works just fine.

    Cheers!
    Karsten

    December 4, 2018 at 1:07 pm #324977
    udadmin
    Keymaster

    Hi k5,

    Thanks, though… are you sure you actually have this problem? 2.15.5.24 is the same version as 2.15.5.1, just without the SFTP add-on. Only the first three segments indicate a version; the final one indicates how many add-ons you have installed. So if it works for you in 2.15.5.24 (i.e. with the SFTP add-on), then you don’t actually have a problem (it wouldn’t be expected to work without it).

    David

    December 6, 2018 at 8:15 am #325519
    k5
    Participant

    Hi David,

    unfortunately that can’t be the problem. Example:

    Website 1:

    – Domain is listed at https://updraftplus.com/my-account/my-add-ons-and-support/

    – Version: 2.15.5.24

    – SFTP test: Same error as mentioned above

    Any ideas?

    Cheers!
    Karsten

    December 6, 2018 at 9:33 am #325532
    udadmin
    Keymaster

    Hi Karsten,

    Sorry – I read your versions the wrong way round. But… can you explain what you meant by ‘With an older version 2.15.5.1 SSH works just fine.’ ? That version isn’t older, as explained, it just has less add-ons. Which add-on did you have? (The ‘.1’ at the end means ‘contains one add-on’).

    David

    December 6, 2018 at 10:35 am #325540
    k5
    Participant

    Sorry for the confusion. Here is the current situation:

    Website # / Version / Addons/ SFTP Test Result

    1 / 2.15.3.24 / Box “All addons” plus additonal boxes: Migrate, SFTP etc. / Success

    2 / 2.15.5.24 / Box “All addons” (only one box with shopping cart icon) / SSH 2 login failed. Server Host key Algorithm Mismatch (phpseclig)

    3 / 2.15.5.24 / Box “All addons” (only one box with shopping cart icon) / SSH 2 login failed. Server Host key Algorithm Mismatch (phpseclig)

    4 / 2.15.5.24 / Box “All addons” (only one box with shopping cart icon) / updraft_send_command: error: UpdraftPlus: could not parse the JSON (502)

    5/ 2.15.3.24 / Box “All addons” plus additonal boxes: Migrate, SFTP, Password-protect etc. / Success

    Bottom line:
    – 2.15.3.24 works fine
    – 2.15.5.24 does not work. Now 2 different error messages.

    Cheers!
    Karsten

    December 6, 2018 at 10:38 am #325541
    udadmin
    Keymaster

    Thank you. We will look at this today.

    December 6, 2018 at 10:59 am #325550
    aporter
    Moderator
    This reply has been marked as private.
    December 11, 2018 at 8:46 am #326902
    k5
    Participant

    On one of my websites I upgraded to 2.15.7.24.

    Still the same problem.

    *SSH 2 login failed*

    Any ideas?

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