UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Updraft Clone Webster Link is Blank
- This topic has 17 replies, 3 voices, and was last updated 4 years, 11 months ago by bsbrolla.
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May 12, 2019 at 9:11 pm #387124bsbrollaParticipant
Hello,
I am trying to use UpdaftClone to test a newer version of php on my website. I purchase credits and ran the clone with php 7.2. It says that it was successfully completed, but when I click on the link the window that opens is blank. There is no page content.
I also generated a long with php 7.0 and the same thing happened. Any idea why?
Thank you,
May 13, 2019 at 4:00 pm #387434Bryle CroduaModeratorHi,
Please can you provide us link to your UpdraftCloned site?
You can set your reply as private if that matters to you.Regards,
BryleMay 15, 2019 at 1:50 am #388031bsbrollaParticipantThis reply has been marked as private.May 15, 2019 at 2:58 pm #388271Bryle CroduaModeratorHi,
To help us work out the cause of your problem, can you please send us a copy of the migration log?
You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )Best Wishes,
BryleMay 16, 2019 at 2:38 am #388455bsbrollaParticipantThis reply has been marked as private.May 17, 2019 at 3:47 pm #389107Bryle CroduaModeratorHi,
Sorry, can you provide us with your email address that is associated with your account?
So I can check the logs on server.Regards,
BryleMay 18, 2019 at 5:06 pm #389498bsbrollaParticipantThis reply has been marked as private.May 20, 2019 at 11:04 pm #390316bsbrollaParticipantThis reply has been marked as private.May 21, 2019 at 9:31 am #390510Bryle CroduaModeratorHi,
It appears that the clone did not complete for some reason.
Please can you attempt a new clone? I have credited back the token that used up on the first attempt.Regards,
BryleMay 21, 2019 at 11:56 am #390559bsbrollaParticipantThis reply has been marked as private.May 21, 2019 at 11:58 am #390560bsbrollaParticipantThis reply has been marked as private.May 22, 2019 at 4:19 pm #391133Bryle CroduaModeratorThis reply has been marked as moderator-only.May 23, 2019 at 11:52 am #391423bsbrollaParticipantThis reply has been marked as private.May 25, 2019 at 1:17 am #392069bsbrollaParticipantHello, it is still not working properly. Any other idea why?
May 27, 2019 at 12:51 pm #392729Bryle CroduaModeratorHi,
Apologies for the delay.
I have forwarded this to my colleague for further investigation. I will follow-up with him.Regards,
Bryle -
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