Updates for this site has expired

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Updates for this site has expired

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 10, 2019 at 8:58 pm #476059
    joansoy80
    Participant

    Hi,

    I have renewed the license but this warning is issued to me on WP:
    Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.

    What can I do?

    Thanks!

    December 11, 2019 at 1:07 am #476160
    Bryle Crodua
    Moderator

    Hi,

    Apologies.
    To check further on this, could you provide us your UpdraftPlus account email?

    Regards,
    Bryle

    December 11, 2019 at 3:23 am #476199
    joansoy80
    Participant
    This reply has been marked as private.
    December 11, 2019 at 8:05 am #476248
    krawosz
    Participant

    Hi!

    I have similar issue – I’m not able to activate premium version/license even after clearing the configuration or/and plug-in reinstallation. This warning message “Your paid access to UpdraftPlus updates for this site has expired…” remains unchanged.

    BRs,
    A.

    December 12, 2019 at 7:19 pm #477260
    joansoy80
    Participant

    Hi,

    The same warning still appears… I am available if you need more information.

    Thanks!

    Joan

    December 13, 2019 at 4:34 pm #477645
    Bryle Crodua
    Moderator

    Hi @joansoy80,

    Sorry, it appears that you only have renewed your UpdraftVault storage. You also need to renew your UpdraftPlus Premium license.
    After you renew your UpdraftPlus license that should automatically be resolved.

    Regards,
    Bryle

    December 13, 2019 at 7:25 pm #477719
    joansoy80
    Participant

    Perfect! I just renewed it and everything is OK.

    Thank you very much!

    Regards,

    Joan

    December 14, 2019 at 11:04 pm #478154
    Bojan Vucic
    Participant

    I have renewed my license and entered the email [email protected] and password in the support tab, however, I still get the error at the top saying:
    Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.
    Regards

    December 17, 2019 at 4:47 pm #479451
    Bryle Crodua
    Moderator

    Hi Bojan,

    I have adjusted your licenses now.

    Please check again.

    Thanks,
    Bryle

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