UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Updates for this site has expired
- This topic has 8 replies, 3 voices, and was last updated 4 years, 4 months ago by Bryle Crodua.
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AuthorPosts
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December 10, 2019 at 8:58 pm #476059joansoy80Participant
Hi,
I have renewed the license but this warning is issued to me on WP:
Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.What can I do?
Thanks!
December 11, 2019 at 1:07 am #476160Bryle CroduaModeratorHi,
Apologies.
To check further on this, could you provide us your UpdraftPlus account email?Regards,
BryleDecember 11, 2019 at 3:23 am #476199joansoy80ParticipantThis reply has been marked as private.December 11, 2019 at 8:05 am #476248krawoszParticipantHi!
I have similar issue – I’m not able to activate premium version/license even after clearing the configuration or/and plug-in reinstallation. This warning message “Your paid access to UpdraftPlus updates for this site has expired…” remains unchanged.
BRs,
A.December 12, 2019 at 7:19 pm #477260joansoy80ParticipantHi,
The same warning still appears… I am available if you need more information.
Thanks!
Joan
December 13, 2019 at 4:34 pm #477645Bryle CroduaModeratorHi @joansoy80,
Sorry, it appears that you only have renewed your UpdraftVault storage. You also need to renew your UpdraftPlus Premium license.
After you renew your UpdraftPlus license that should automatically be resolved.Regards,
BryleDecember 13, 2019 at 7:25 pm #477719joansoy80ParticipantPerfect! I just renewed it and everything is OK.
Thank you very much!
Regards,
Joan
December 14, 2019 at 11:04 pm #478154Bojan VucicParticipantI have renewed my license and entered the email [email protected] and password in the support tab, however, I still get the error at the top saying:
Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.
RegardsDecember 17, 2019 at 4:47 pm #479451Bryle CroduaModeratorHi Bojan,
I have adjusted your licenses now.
Please check again.
Thanks,
Bryle -
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