WebDAV not working

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  • December 20, 2019 at 1:09 am #480778
    Gabriel Rosca
    Participant

    * PHP event: code E_WARNING: file_put_contents(webdavs://…@mydomain.synology.me/5006/backup/c0766cc29c260948edbe8005): failed to open stream: “HTTP_WebDAV_Client_Stream::stream_open” call failed (line 374, wp-content/plugins/updraftplus/methods/stream-base.php)

    -ports 80,443,5006 are open
    -I can connect to webdav through other software
    -ip address of the hosting server is whitelisted on synology firewall

    December 20, 2019 at 4:48 pm #481130
    Gabriel Rosca
    Participant

    can somebody help?

    December 20, 2019 at 5:11 pm #481145
    Bryle Crodua
    Moderator

    Hi,

    Apologies for the late reply.

    Do you have any security plugins installed on your site? If there is, please try to temporarily deactivate.

    Regards,
    Bryle

    December 20, 2019 at 5:21 pm #481148
    Gabriel Rosca
    Participant

    Wordfence Security – disabled
    Same warning

    Can “webdavs://” be the problem, because I usually use “https://”?

    Thank you

    December 23, 2019 at 12:01 pm #482259
    hmane
    Moderator

    Hi Gabriel,

    Could you send me a copy of your server’s PHP Error log?
    You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.

    Best Wishes,
    Harshad

    December 24, 2019 at 3:13 pm #482765
    Gabriel Rosca
    Participant

    for security reasons I’ve replaced synology ip address with “synologyipadress”
    Wordfence Security – is deactivated

    [16-Dec-2019 13:02:55 UTC] PHP Warning: filemtime(): stat failed for /home/tranmoun/public_html/myadmin/vendor/bin/lint-query in /home/tranmoun/public_html/wp-content/plugins/wordfence/lib/wfActivityReport.php on line 672
    [16-Dec-2019 13:02:55 UTC] PHP Warning: filemtime(): stat failed for /home/tranmoun/public_html/myadmin/vendor/bin/highlight-query in /home/tranmoun/public_html/wp-content/plugins/wordfence/lib/wfActivityReport.php on line 672
    [16-Dec-2019 13:02:55 UTC] PHP Warning: filemtime(): stat failed for /home/tranmoun/public_html/myadmin/vendor/bin/tokenize-query in /home/tranmoun/public_html/wp-content/plugins/wordfence/lib/wfActivityReport.php on line 672
    [20-Dec-2019 21:10:02 UTC] PHP Warning: fopen(webdav://…@synologyipadress:5006/backup/backup_2019-12-20-2346_Transylvania_Mountain_Festival_34824fa1d8e8-plugins.zip): failed to open stream: "HTTP_WebDAV_Client_Stream::stream_open" call failed in /home/tranmoun/public_html/wp-content/plugins/updraftplus/methods/stream-base.php on line 74
    [20-Dec-2019 21:10:05 UTC] PHP Warning: fopen(webdav://…@synologyipadress:5006/backup/backup_2019-12-20-2346_Transylvania_Mountain_Festival_34824fa1d8e8-themes.zip): failed to open stream: "HTTP_WebDAV_Client_Stream::stream_open" call failed in /home/tranmoun/public_html/wp-content/plugins/updraftplus/methods/stream-base.php on line 74
    [20-Dec-2019 21:10:08 UTC] PHP Warning: fopen(webdav://…@synologyipadress:5006/backup/backup_2019-12-20-2346_Transylvania_Mountain_Festival_34824fa1d8e8-uploads.zip): failed to open stream: "HTTP_WebDAV_Client_Stream::stream_open" call failed in /home/tranmoun/public_html/wp-content/plugins/updraftplus/methods/stream-base.php on line 74
    [20-Dec-2019 21:10:12 UTC] PHP Warning: fopen(webdav://…@synologyipadress:5006/backup/backup_2019-12-20-2346_Transylvania_Mountain_Festival_34824fa1d8e8-uploads2.zip): failed to open stream: "HTTP_WebDAV_Client_Stream::stream_open" call failed in /home/tranmoun/public_html/wp-content/plugins/updraftplus/methods/stream-base.php on line 74
    [20-Dec-2019 21:10:15 UTC] PHP Warning: fopen(webdav://…@synologyipadress:5006/backup/backup_2019-12-20-2346_Transylvania_Mountain_Festival_34824fa1d8e8-uploads3.zip): failed to open stream: "HTTP_WebDAV_Client_Stream::stream_open" call failed in /home/tranmoun/public_html/wp-content/plugins/updraftplus/methods/stream-base.php on line 74
    [20-Dec-2019 21:10:18 UTC] PHP Warning: fopen(webdav://…@synologyipadress:5006/backup/backup_2019-12-20-2346_Transylvania_Mountain_Festival_34824fa1d8e8-others.zip): failed to open stream: "HTTP_WebDAV_Client_Stream::stream_open" call failed in /home/tranmoun/public_html/wp-content/plugins/updraftplus/methods/stream-base.php on line 74
    [20-Dec-2019 21:10:21 UTC] PHP Warning: fopen(webdav://…@synologyipadress:5006/backup/backup_2019-12-20-2346_Transylvania_Mountain_Festival_34824fa1d8e8-db.gz): failed to open stream: "HTTP_WebDAV_Client_Stream::stream_open" call failed in /home/tranmoun/public_html/wp-content/plugins/updraftplus/methods/stream-base.php on line 74

    December 27, 2019 at 7:58 am #483754
    hmane
    Moderator

    Hi Gabriel,

    Sorry for the delay!

    Can you please privately share the WebDAV details, So that we can test the same on our test server?

    Thanks,
    Harshad

    January 4, 2020 at 6:55 pm #488058
    Gabriel Rosca
    Participant
    This reply has been marked as private.
    January 19, 2020 at 8:23 pm #497640
    Gabriel Rosca
    Participant

    Hello, can I have a refund?
    I didn’t get any answer after I’ve sent the login info.

    Thank you.

    January 20, 2020 at 6:17 pm #498249
    Bryle Crodua
    Moderator

    Hi,

    Please send us a refund request using this form – https://updraftplus.com/paid-support-requests/

    Regards,
    Bryle

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