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Tagged: restore fail hang verify
- This topic has 15 replies, 2 voices, and was last updated 3 years, 6 months ago by Bryle Crodua.
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AuthorPosts
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October 6, 2020 at 6:10 am #676553RED PILL DesignParticipant
I have a similar issue. Also on 5.5.1.
I know I run an older PHP version. I was about to upgrade that, when I discoverd a layout issue with the site and wanted to fix that by restoring a backup.Home URL: https://www.osvdelphis.nl
Site URL: https://www.osvdelphis.nl
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: No
WP Debug Log Active: No
WP Debug Log file location: —
WP Cron: Yes
Language: nl_NL
Upload Directory Location: https://www.osvdelphis.nl/wp-content/uploads
Server Information
Server Info: Apache
Server IP Address: 185.135.241.90
Server Protocol: server90.hosting2go.nl
Server Administrator: [email protected]
Server Web Port: 443
CGI Version: CGI/1.1
PHP Version: 7.0.33
PHP Post Max Size: 64 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.70.0, OpenSSL/1.1.1g
SUHOSIN Installed: –
Max Upload Size: 64 MB
Default Timezone is UTC: Yes
PHP Error Log File Location:
PHP Extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, mcrypt, standard, mysqlnd, mysqli, PDO, pdo_mysql, pdo_sqlite, Phar, posix, Reflection, imap, SimpleXML, soap, sockets, exif, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, cgi-fcgi
fsockopen/cURL: Yes
SoapClient: Yes
DOMDocument: Yes
GZip: Yes
Multibyte String: Yes
Remote Get Status: Yes
Post Types
revision: 499
attachment: 230
facebook_events: 98
scm_member: 50
nav_menu_item: 44
post: 33
customize_changeset: 29
page: 21
scm_comp: 15
shared_item: 13
popup_theme: 8
quality_slider: 3
scm_comp_group: 3
scm_teamplayer: 3
scm_competitor: 2
player_list: 1
custom_css: 1
scm_match: 1
popup: 1
Time and Zone
WP Local Time: UTC+2
DB Time : 2020-10-06 05:59:22
PHP Time: 2020-10-06 05:59:22
Current Theme
Name: Unicon Child
Version: 1.0.0.1489938097
Author URL: https://accesspressthemes.com/
Child Theme: Yes
Parent Theme Name: Unicon
Parent Theme Version: 1.0.0
Parent Theme Author URL: https://accesspressthemes.com/October 6, 2020 at 8:19 am #676605Bryle CroduaModeratorHi @RED PILL design,
I have moved this to a new thread.
To help us with your issue, can you please describe the problem you are having?
If possible, please include:– What the symptoms of the issue are.
– When the problem occurred.
– Any Error or Warning messages that are output.If you have a relevant backup or restoration log available, could you attach a copy of that log?
These logs can be found either in the Existing Backups tab of the UpdraftPlus dashboard, or in the ‘wp-content/updraft’ directory of your site.Best Wishes,
BryleOctober 6, 2020 at 12:15 pm #676764RED PILL DesignParticipantHi,
I have a similar issue as “Verifying for past 5 hours” (started by happyhappy) and “Restore stuck on verifying” (started by Mark Sapiro).
I know I am running an older version of PHP (7.0).
I wanted to updatre that, when I noticed a layout issue with th theme. So I wanted to restore to an earlier version of the website, in which the layout was fine.
When I run the restore it hangs on “Verifying…..”The content of the log fil of today:
0000.003 () Opened log file at time: Tue, 06 Oct 2020 05:45:06 +0000 on https://www.osvdelphis.nl
0000.003 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.29.0 WP: 5.5.1 PHP: 7.0.33 (cgi-fcgi, Linux server90.hosting2go.nl 2.6.27.29.super.3 #1 SMP Mon Dec 2 12:00:57 CET 2019 i686) MySQL: 10.3.23-MariaDB WPLANG: nl_NL Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 51M | 54M) multisite: N openssl: OpenSSL 1.1.1g 21 Apr 2020 mcrypt: Y LANG: ZipArchive::addFile: Y
0000.004 () Free space on disk containing Updraft’s temporary directory: 1396209.6 MBI have an animated GIF of the restore action, but I don’t see an upload button.
October 6, 2020 at 4:07 pm #676936Bryle CroduaModeratorHi,
Can you try to ask your host to increase your server I/O limit, maximum_execution_time and site memory?
The attempt a new restoration process and see if it is able to successfully run the restoration.Regards,
BryleOctober 7, 2020 at 6:58 pm #677796RED PILL DesignParticipantI have added the following lines to the php.ini:
max_execution_time= 1500
memory_limit = 512MThis doesn’t haven any effect. Still hangs on verifying.
I could not find the parameter for server io limit.Also I don’t see the changes to max_execution_time nor memory_limit in the logfile:
0000.002 () Opened log file at time: Wed, 07 Oct 2020 18:53:42 +0000 on https://www.osvdelphis.nl
0000.002 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.29.0 WP: 5.5.1 PHP: 7.0.33 (cgi-fcgi, Linux server90.hosting2go.nl 2.6.27.29.super.3 #1 SMP Mon Dec 2 12:00:57 CET 2019 i686) MySQL: 10.3.23-MariaDB WPLANG: nl_NL Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 46.8M | 50M) multisite: N openssl: OpenSSL 1.1.1g 21 Apr 2020 mcrypt: Y LANG: ZipArchive::addFile: Y
0000.002 () Free space on disk containing Updraft’s temporary directory: 1396634.5 MBOctober 8, 2020 at 11:21 am #678256Bryle CroduaModeratorHi,
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
I will ask one of my colleagues to check.Regards,
BryleOctober 10, 2020 at 5:27 pm #679819RED PILL DesignParticipantSure, where do I send it to?
October 12, 2020 at 9:53 am #680886Bryle CroduaModeratorHi,
Apologies for the delay over the weekend.
Please copy the content into an online an online service such as Dropbox or Pastebin, and post the link here.
Best Wishes,
BryleOctober 12, 2020 at 7:37 pm #681279RED PILL DesignParticipantThis reply has been marked as private.October 12, 2020 at 7:50 pm #681292RED PILL DesignParticipantThis reply has been marked as private.October 13, 2020 at 7:17 am #681613Bryle CroduaModeratorHi,
May I know by the way which backup set you are trying to restore please?
Can we test the restoration directly on this site?Regards,
BryleOctober 13, 2020 at 12:14 pm #681755RED PILL DesignParticipantThis reply has been marked as private.October 14, 2020 at 1:19 pm #682603Bryle CroduaModeratorHi,
I have attempted a restore of the uploads.zip component and the restoration is stuck.
Are you able to check the I/O usage on your server and see if it has reached it resource limit?Regards,
BryleOctober 19, 2020 at 7:57 pm #686159RED PILL DesignParticipantNo I am not able to check that.
October 19, 2020 at 8:03 pm #686162RED PILL DesignParticipantNo Change:
0000.001 () Opened log file at time: Mon, 19 Oct 2020 19:56:46 +0000 on https://www.osvdelphis.nl
0000.001 () UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.30.0 WP: 5.5.1 PHP: 7.0.33 (cgi-fcgi, Linux server90.hosting2go.nl 2.6.27.29.super.3 #1 SMP Mon Dec 2 12:00:57 CET 2019 i686) MySQL: 10.3.23-MariaDB WPLANG: nl_NL Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 46.8M | 50M) multisite: N openssl: OpenSSL 1.1.1g 21 Apr 2020 mcrypt: Y LANG: ZipArchive::addFile: Y
0000.002 () Free space on disk containing Updraft’s temporary directory: 1395302.9 MB -
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