Errors on Backup->Configure Page

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  • December 21, 2020 at 9:24 pm #769329
    drayesol
    Participant

    I purchased the premium version of updraftPlus and added a remote site to my self-hosted updraftcentral dashboard. When I go to the site’s ‘Backup->Configure’ page I am present with this error: Missing helper: “ifCond”

    I also noticed these issues with the configuration page that may be related to the above error:
    1. On the ‘Configure’ page, in the “Sending Your Backup To Remote Storage” section, it shows a row of empty checkboxes where I assume labels should be shown for each. Also, if I select a checkbox, it shows the Remote Storage option, but it is greyed out with no ability actually configure the option.

    2. On the ‘Configure’ page, in the “Database Options” section, it is missing the external database I’ve configured directly in the backup settings of connected site.

    Here are more details from the browser console on the error:

    dashboard.min.js?ver=0.8.14:1 d {description: undefined, fileName: undefined, lineNumber: undefined, endLineNumber: undefined, message: "Missing helper: "ifCond"", …}description: undefinedendLineNumber: undefinedfileName: undefinedlineNumber: undefinedmessage: "Missing helper: "ifCond""name: "Error"number: undefinedstack: "Error: Missing helper: "ifCond"↵    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:9680)↵    at Object.c (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at eval (eval at createFunctionContext (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:15:129)↵    at h (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:17853)↵    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:11317)↵    at Object.c (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at Object.eval [as main] (eval at createFunctionContext (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:35:49)↵    at c (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15429)↵    at d (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15744)↵    at e (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:28:22728)"__proto__: Error
    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:5241)
    at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:2069)
    at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:1435)
    at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
    at Object.<anonymous> (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:792)
    at b (https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)
    at https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:417
    at https://mydomain.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:422
jquery.min.js?ver=3.5.1:2

    Please help! Thank you!

    December 21, 2020 at 9:24 pm #769330
    drayesol
    Participant
    This reply has been marked as moderator-only.
    January 1, 2021 at 9:10 am #794924
    Peter Reichstein
    Participant

    Hi there

    Same Problem with 3/3 Sites. Here’s my Console Log:

    file: https://updraftplus.com/wp-content/plugins/updraftcentral/js/dashboard.min.js?ver=0.8.14

    {description: undefined, fileName: undefined, lineNumber: undefined, endLineNumber: undefined, message: "Missing helper: "ifCond"", …}
description: undefined
endLineNumber: undefined
fileName: undefined
lineNumber: undefined
message: "Missing helper: "ifCond""
name: "Error"
number: undefined
stack: "Error: Missing helper: "ifCond"↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:9680)↵    at Object.c (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at eval (eval at createFunctionContext (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:15:129)↵    at h (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:17853)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:11317)↵    at Object.c (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:19836)↵    at Object.eval [as main] (eval at createFunctionContext (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:29:1808), <anonymous>:35:49)↵    at c (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15429)↵    at d (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:15744)↵    at e (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:28:22728)"
__proto__: Error at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:5241) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:2069) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:1435) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:792) at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330) at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:417 at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:422
stack: "Error↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:5241)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:2069)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:1435)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at Object.<anonymous> (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:792)↵    at b (https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:330)↵    at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:417↵    at https://updraftplus.com/wp-content/plugins/updraftcentral/js/handlebars/handlebars.min.js?ver=0.8.14:27:422"
__proto__:
constructor: ƒ Error()
message: ""
name: "Error"
toString: ƒ toString()
__proto__: Object

    Thank you
    Peter

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