Why is a surcharge added for PayPal payments?

A 2.5% surcharge will be added to orders made outside of the United Kingdom using PayPal as the payment option. PayPal’s several compulsory charges to us relating to national borders and internal currency conversions (which are largely accounting fictions...

Why does my order status still show as “Pending”?

An order enters the “pending” state when you have pressed the “Place Order” button at the checkout, but we have received no payment. Our system immediately fulfils orders when payment is received. If you were attempting to pay via PayPal, then...