Our policy here comes down to: 1) understand that having an account means that some data that concerns you must be processed and stored (including by third parties whom we have authorised for appropriate and limited access, for example Helpscout’s helpdesk SaaS software for our support provision) in order to operate the account and 2) you can lose your account if you behave badly.
- Firstly, you should understand and accept the implications of having an updraftplus.com account, as detailed on this page, together with the explanation of how data is processed and privacy is protected in the use of different UpdraftPlus/UpdraftCentral features.
- Terms and conditions for support responses are detailed here.
- It is understood and accepted that any fraudulent, corrupt, abusive or offensive behaviour towards any of our staff, delegates or representatives in any context (whether on a website that we host, or in any other virtual or physical setting), or towards any of our computer systems or networks, or any attempts to gain unauthorised access to any part of our website(s), database(s) or other physical or virtual resources, is grounds for immediate and unilateral termination of your account (together with all associated services), without requirement for notice or refund, at our absolute and sole discretion.
Posted in: Account management