What happens if an automatic UpdraftGold payment fails?

If an automatic payment for UpdraftGold storage fails, you will be notified by email. You will then have the opportunity to pay for your next subscription period via card or PayPal. This can be done from your Account Page on updraftplus.com. If you still haven’t paid...

What are the terms and conditions for using UpdraftClone?

You must accept the following terms and conditions to use UpdraftClone. UpdraftClone is intended for website owners to be able to easily create a quick clone of their WordPress website, for “internal” or development use. It is not intended for public...

Is UpdraftVault data encrypted?

Yes: data is both sent over an encrypted connection to the storage cloud and stored encrypted on the server. Encrypted storage on the server requires your WordPress install to be running PHP 5.3 or later (which is very likely – the PHP version before that, 5.2,...

Will backups be deleted from my Vault if my quota fills up?

No. New backups will not be sent to UpdraftPlus Vault until quota is available (e.g. by deleting some backups, or purchasing more quota). They will remain stored and fully usable in the web hosting space for your website. Your UpdraftPlus backup report will inform you...

What happens when my Vault quota fills up?

If your quota allowance is full, no more backups can be sent to your UpdraftPlus Vault until either some space is made (e.g. by deleting some backups) or more quota is purchased. In the meanwhile, the backups will be kept on your webserver (and fully usable). Your...