What happens if an automatic UpdraftGold payment fails?

If an automatic payment for UpdraftGold storage fails, you will be notified by email. You will then have the opportunity to pay for your next subscription period via card or PayPal. This can be done from your Account Page on updraftplus.com.

If you still haven’t paid by the time that your subscription period runs out, there is a grace period of approximately one week. After this, your UpdraftVault quota will be lost and you will need to take out a new subscription. You will also lose your UpdraftCentral Cloud and UpdraftPlus Premium licences, and will no longer be able to add sites to UpdraftCentral Cloud.

Please note that a chargeback (whether from PayPal or your card company) will automatically count as a cancelled payment, reducing your UpdraftVault quota immediately. Also, in terms of purchased support, once your paid period has expired, you are not entitled to any support with issues pertaining to UpdraftGold.

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