Access to Backup File

[John CharnockParticipant]

Hi

I believe my site was recently hacked, I restored from the free version of Updraft from a backup dated appx 4th Feb, it worked. I then made another backup after restore which wiped my 4th Feb backup as I only had two back up retention selected. I paid for the premium back up and backed up the working site; however, I think the hack is embedded in the code of the website that has been backed up. The site is down again this morning, I can’t get to my admin page. Is there a backup file of my site that I can ftp to the host? Are there any earlier versions available of my site before 4th Feb ?

BTW – If I can’t restore the site I’ll abandon it and I won’t need Updraft

[Bryle CroduaModerator]

Hi John,

You can manually restore your site if you want to. Please see our guide here – https://updraftplus.com/faqs/i-want-to-restore-but-have-either-cannot-or-have-failed-to-do-so-from-the-wp-admin-console/

Also for the backup copy, please also check this FAQ – https://updraftplus.com/faqs/please-can-mr-updraftplus-send-mr-customer-copy-backup-set-thanks/

Thanks,
Bryle

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