assign sites to a license

[DoreenParticipant]

Hey,

I have bought Premium Updraft with agency license.
Now, i can’t allocate 2 sites to the licenes.
I still receive the following notice:

Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.
If you have already renewed, then you need to allocate a licence to this site – go here………

I installed the latest Version oaf Updraft in WordPress BackEnd.

[DoreenParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi,

Apologies,

It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

You can now assign licences to your sites.

Regards,
Bryle

[Florian SchromParticipant]

Hello,

I have the same problem. I get an error in my plugins settings:
Your paid access to UpdraftPlus updates for this site has expired.
But I have renewed my licence.

[Bryle CroduaModerator]

Hi Florian,

Could you please provide us your account email, so we can check?
You can tick the box ‘set as private reply’.

Regards,
Bryle

[Florian SchromParticipant]

This reply has been marked as private.

[Bryle CroduaModerator]

Hi Florian,

Apologies,
It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Regards,
Bryle

[Author]

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