UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Back up failed Google Drive
Tagged: back up, errors, Google Drive
- This topic has 6 replies, 2 voices, and was last updated 5 years, 5 months ago by emmanuelfrancoise.
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November 10, 2018 at 1:37 pm #318606emmanuelfrancoiseParticipant
Hello,
Since about 1 week I have a lot of difficulties to save on Google Drive and only on Google Drive, when I’m in the back office of sites and I want to perform updates plugins Backups on UpdraftPlus launch but do not end not “following the occurrence of errors” or they last for an infinite time while the sites are very light (these problems did not appear before). So I restart the procedures by pressing OK as if I had made changes to the backups of Google drive and then I am directed to the page of my Google account and then that of UpdraftPlus and I validate “complete setup” but unfortunately nothing changes. I can send you logs.
I inform you that, of course my drive contains space and it is the same host (PlanetHoster, HybridCloud).
I thank you, in advance, very sincerely for your help.
Regards,
EmmanuelNovember 10, 2018 at 4:13 pm #318643udadminKeymasterHi Emmanuel,
Yes, please do link the backup log file for a problematic backup. (e.g. use pastebin.com).
David
November 10, 2018 at 4:29 pm #318646emmanuelfrancoiseParticipantThis reply has been marked as private.November 10, 2018 at 4:45 pm #318649udadminKeymasterThose links are only accessible to their creator: “This is a private paste.”
November 10, 2018 at 5:00 pm #318652emmanuelfrancoiseParticipantThis reply has been marked as private.November 10, 2018 at 5:02 pm #318653udadminKeymasterHi,
The log indicates that there’s no network connectivity in between your server and Google Drive. If that persists (i.e. isn’t a temporary blip), you will want to speak to your web hosting provider, and show them the associated lines in the log, e.g.
0320.993 (1) ERROR: Google Drive upload error: Operation timed out after 60000 milliseconds with 0 bytes received (line: 117, file: /home/espapharmrodez12/public_html/wp-content/plugins/updraftplus/includes/Google/IO/Curl.php)
David
November 10, 2018 at 5:04 pm #318654emmanuelfrancoiseParticipantOk David, thanks for your answer.
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