Backup 4 hourly doesn't work

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #67696
    Laurent
    Participant

    Hi,

    I use updraft to backup files weekly and the database 4 hourly. (in multisite)
    However, I get the opposite result; files are saved several times a day and I get Lucky if the database gets saved at all…
    I don’t understand why this is happening, settings are defined accordingly.

    Laurent.

    #67780
    udadmin
    Keymaster

    Hi,

    Please could you paste some log files for those backups? Use pastebin.com and post the links here. Then I can read them and see what’s happening. You can get the log files from the “Existing Backups” tab on your UpdraftPlus settings page.

    Best wishes,
    David

    #67793
    Laurent
    Participant

    Hi David,

    Thanks for your reply.
    You can find the log here: https://pastebin.com/yvL37tHF

    Laurent.

    #67842
    udadmin
    Keymaster

    Hi,

    Thanks – that’s one log file, for a file backup run – do you have one from a database backup run? Actually, it’d be best if you sent me all your log files – zip up all the log files found in wp-content/updraft. Then I can see when they’re all running.

    Also, if you install the free plugin “WP Crontol” and then go to Tools -> Crontrol, then what do you see? (i.e. please post a screenshot).

    Best wishes,
    David

    #68181
    Laurent
    Participant

    Hi,

    It there an email address where I can send you a zip with all the log files?

    Thanks,
    Laurent.

    #68482
    udadmin
    Keymaster

    Hi Lauren,

    Please use this form: https://updraftplus.com/paid-support-requests/ – you can upload there.

    David

    #68539
    Laurent
    Participant

    Hi,

    It seems to work correctly now.
    I’m using wp-rocket for caching and since I deleted all cache it started backing-up correctly.

    I propose to wait and see till tomorrow if it’s working well and will let you know then if I require additional help.

    Thanks,
    Laurent.

Viewing 7 posts - 1 through 7 (of 7 total)
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