UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Backup 4 hourly doesn't work
- This topic has 6 replies, 2 voices, and was last updated 9 years, 4 months ago by Laurent.
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AuthorPosts
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December 13, 2014 at 1:15 pm #67696LaurentParticipant
Hi,
I use updraft to backup files weekly and the database 4 hourly. (in multisite)
However, I get the opposite result; files are saved several times a day and I get Lucky if the database gets saved at all…
I don’t understand why this is happening, settings are defined accordingly.Laurent.
December 13, 2014 at 5:34 pm #67780udadminKeymasterHi,
Please could you paste some log files for those backups? Use pastebin.com and post the links here. Then I can read them and see what’s happening. You can get the log files from the “Existing Backups” tab on your UpdraftPlus settings page.
Best wishes,
DavidDecember 13, 2014 at 6:15 pm #67793LaurentParticipantDecember 13, 2014 at 8:59 pm #67842udadminKeymasterHi,
Thanks – that’s one log file, for a file backup run – do you have one from a database backup run? Actually, it’d be best if you sent me all your log files – zip up all the log files found in wp-content/updraft. Then I can see when they’re all running.
Also, if you install the free plugin “WP Crontol” and then go to Tools -> Crontrol, then what do you see? (i.e. please post a screenshot).
Best wishes,
DavidDecember 14, 2014 at 5:34 pm #68181LaurentParticipantHi,
It there an email address where I can send you a zip with all the log files?
Thanks,
Laurent.December 15, 2014 at 11:11 am #68482udadminKeymasterHi Lauren,
Please use this form: https://updraftplus.com/paid-support-requests/ – you can upload there.
David
December 15, 2014 at 2:36 pm #68539LaurentParticipantHi,
It seems to work correctly now.
I’m using wp-rocket for caching and since I deleted all cache it started backing-up correctly.I propose to wait and see till tomorrow if it’s working well and will let you know then if I require additional help.
Thanks,
Laurent. -
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