Backup button or tab buttons not responsing

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  • This topic has 1 reply, 2 voices, and was last updated 6 years ago by Dee Nutbourne.
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  • April 5, 2018 at 3:02 am #272462
    internationalgolfinstitute
    Participant

    Hi,

    Went to backup my site today and nothing happened, also tried to tried the tab “existing backups” and nothing happened, can you help.

    Site

    http://www.igolfi.co.kr

    Regards
    Robin

    April 5, 2018 at 11:10 am #272544
    Dee Nutbourne
    Moderator

    Hi Robin,

    Please could you open your browser’s developer tools (CTRL+SHIFT+J or F12 in most browsers), and then open the ‘Console’ tool?

    Then, reload the UpdraftPlus settings page and attempt to open the Existing Backups tab.
    Do you see any errors appear in the Developer console? If so, please could you send us a copy of those errors?

    Best Wishes,
    David N

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