Hi,
For hands-on support, we offer paid support packages. For more information, please see here:
https://updraftplus.com/shop/get-support/
However, if you have a backup available, you can restore the site by:
- Wipe the database using phpMyAdmin or equivalent SQL management tool (found in your hosting control panel).
- Reinstall WordPress through your hosting control panel or via FTP
- Reinstall UpdraftPlus Premium and connect to your Vault
- You can then re-scan remote storage through the Existing Backups tab and restore the backup
Best Wishes,
David N