Cannot assign UpdraftPlus to a Premium license

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Cannot assign UpdraftPlus to a Premium license

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #2000018
    jth1
    Participant

    Hi

    I have three available licenses on my Enterprise solution. I uploaded, installed and upgrated to version Version: 2.23.14.0 on a clean, new website.

    I entered email and password and has succesfully connected my site to the UpdraftPlus.Com account

    But I am not connected as an enterprise license and cannot assign Azure blob server for backup. Further, the new site does not show up on the account list of websites and I still have 3 available licenses.

    What am I doing wrong

    #2000019
    jth1
    Participant
    This reply has been marked as moderator-only.
    #2000061
    Paul Bevan
    Keymaster

    Hello,

    Thank you for your message. Please could you check that you have activated the premium features associated with your subscription here under step 5?

    Best,

    Paul

    #2000143
    jth1
    Participant

    Thanks for the speed reply. I missed the activation part. That was not clear to but now it works.

    Regards

    Jesoer

    #2000150
    Paul Bevan
    Keymaster

    You’re welcome.

    Best,

    Paul

Viewing 5 posts - 1 through 5 (of 5 total)
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